As General Manager of Operations for the AGPAL Group of Companies, including QIP Certifications, Stacy is responsible for the day-to-day management of the company and reports to the QIP Certifications Board Chair.
Stacy has worked in the medical sector for more than 25 years, holding positions in clinical roles as a Registered Nurse for almost a decade, extending through to healthcare management such as a Nursing Director. These positions saw Stacy progress to advise governments through his own healthcare consulting agency.
This experience has enabled Stacy to develop a wide range of skills in human resource management, organisational quality management frameworks and consulting in large and small health-orientated organisations.
Stacy is passionate about patient safety and quality healthcare from both sides of the spectrum. This passion stems from lived experiences, wanting to ensure his loved ones received the care that they were entitled to, and knowing what that care should involve and how it should be delivered. This advocacy for quality from a clinical perspective and his knowledge of multiple national standards gives Stacy an appreciation for how all consumers should receive the highest-level quality of care possible. Clinical quality and compliance for Stacy means consumers have the opportunity to understand their healthcare and be partners on the path to better health outcomes.
Prior to his appointment within his current role at AGPAL and QIP, Stacy has had extensive experience within the AGPAL Group of Companies. Stacy was a long-standing assessor and surveyor for a broad range of our offered frameworks – including the National Safety and Quality Health Service (NSQHS) Standards (second edition); the Royal Australian College of General Practitioners (RACGP) Standards for general practices, both 4th and 5th editions; and various community, human and disability services standards. Through this experience, Stacy has gained in-depth and comprehensive knowledge of the application of standards and quality frameworks in healthcare settings.
Stacy’s ability to engage at all levels of the organisation and communicate practical implementation of standards through his own first-hand experience, has enabled him to provide valuable guidance to a multitude of healthcare services.