QIP Certifications has a team of professionally trained Client Liaison Officers who have expert knowledge of the sets of standards QIP Certifications certifies against and the evidence requirements of these standards. Our QIP Certifications Client Liaison Officers are dedicated to providing on-going, personalised support throughout each of our clients’ certification cycles.

Improving your certification experience


QIP Certifications has professionally trained, dedicated Client Liaison Officers with expert knowledge of your standards, evidence requirements and the self-assessment process.


QIP Certifications has a team of sector-experienced auditors who provide a culturally safe and value-adding certification experience.

Complimentary Webinars

At QIP Certifications, we view certification as a continuous improvement journey that we assist organisations with to ensure their consumers, staff and community receive the best quality care and support. To assist throughout this process, our team endeavour to provide on-going support and guidance for your organisation team to learn and benefit from.

As part of these offerings, we host live webinars, available to the public to provide clarification on certification, standards, policy and procedure, and highlight major updates as they arise. All webinars are recorded and uploaded to our website, available to access at anytime.

Woman watching a webinar

Helpful Guides and Documentation

When planning for and undergoing certification, it can be helpful to use a range of resources to streamline the process. To assist your organisation with your quality assurance audit process, audit plan, and quality procedures, we have compiled a range or freely available information, plans and templates.

These resources are specific to your organisation's relevant certification framework whether it be HSQF or ISO 9001:2015. Select the relevant resources below.

News & Updates

The artwork by Jordan Lovegrove, Ngarrindjeri, of Dreamtime Creative, depicts AGPAL and QIP’s partnership between companies and Aboriginal and Torres Strait Islander medical services, communities and service providers.

AGPAL Group supports the ‘Closing the Gap National Agreement’

15 March 2021

The AGPAL Group of Companies are formally showing our support for the new National Agreement on Closing the Gap.

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Helpful resources for the HSQF

30 August 2020

Whether you’re completely new to the HSQF and looking for basic information or have achieved certification and are simply looking for updates, there are a number of helpful resources to assist you.

QIP Certifications granted JAS-ANZ accreditation

8 June 2020

QIP Certifications has been granted accreditation from JAS-ANZ to certify organisations against the HSQF.

Contact QIP Certifications for further information on the certification process or tailored fee information