Smiling man at a community centre

HSQF Webinar

Complimentary HSQF webinar

QIP Certifications is an independent certifying body that provides ‘international best practice’ third-party certification services with a difference. Passionate for quality improvement, we deliver a tailored Human Services Quality Framework (HSQF) certification service, personalised support and expert auditors to ensure a value adding experience to your organisation’s quality improvement journey.

As a Human Services Quality Framework (HSQF) certifying body, we are familiar with the difficulties faced by many organisations when undertaking certification. To help manage these challenges, we are hosting a practical and informative HSQF-focused live 40 minute webinar on Wednesday 17 July at 11am (AEST), presented by QIP Certifications’ Quality Assurance Officer, Joanne Richards, and our HSQF expert, Dr Hannele Nupponen.


With a breadth of experience in the human services sector and particular HSQF knowledge, Dr Nupponen will discuss Standard 1 – Governance and Management of the Human Services Quality Standards. Standard 1 has proven to be one of the more challenging standards to interpret when undergoing certification, resulting in a greater number of non-compliances across the sector. Dr Nupponen will draw on her own experiences to highlight specific indicators and their common non-compliances, offering guidance to resources that will assist you and your team through your certification process.

Throughout the live webinar, you will have the opportunity to put forward questions or queries while also getting to know more about QIP Certifications and their fresh approach to the HSQF certification process. During the Q&A, Joanne and Dr Nupponen will address as many questions as possible within the allocated time. Any questions left unanswered on the day, will be collated and emailed to all participants in the following days, post webinar.

Webinar Details

Date: Wednesday 17 July 2019
Time: 11am (AEST)


For any queries relating to the expert live webinar or to speak to a member of the QIP Certifications team