QIP Certifications is an independent certifying body that provides ‘international best practice’ third-party certification services with a difference. Passionate for quality improvement, we deliver a tailored Human Services Quality Framework (HSQF) certification service, personalised support and expert auditors to ensure a value adding experience to your organisation’s quality improvement journey.

As a Human Services Quality Framework (HSQF) certifying body, we are familiar with the difficulties faced by many organisations when undertaking certification. To help manage these challenges, we hosted a practical and informative HSQF-focused live 40-minute webinar on Wednesday 17 July at 11am (AEST), presented by QIP Certifications’ Quality Assurance Officer, Joanne Richards, and our HSQF expert, Dr Hannele Nupponen.

With a breadth of experience in the human services sector and particular HSQF knowledge, Dr Nupponen discussed Standard 1 – Governance and Management of the Human Services Quality Standards. Standard 1 has proven to be one of the more challenging standards to interpret when undergoing certification, resulting in a greater number of non-compliances across the sector. Dr Nupponen drew on her own experiences to highlight specific indicators and their common non-compliances, offering guidance to resources that will assist you and your team through your certification process.

QIP Certification clients have access to this webinar within their QIP Certifications accreditation hub.

For any queries or to speak to a member of the QIP Certifications team